Questions & Answers
Frequently asked questions
Here are some common questions we get about how we work and building websites. If you don’t find the answer you are looking for, please send us a message. We are happy to help and typically respond within one business day.
The first thing you will need when starting a website is a domain name (www.yourbusinessname.com) and a hosting service. If you don’t already have those things and don’t know how to get them, I can walk you through it. Most hosting companies offer a free domain name with a paid hosting package. The hosting company and package that you should choose will depend on several factors like what kind of site you need, how much traffic you will have, etc. I personally use and highly recommend Siteground.
It depends! Every project I do is so individual and customized to suit your needs, so there is no way to give you an estimate until we talk in depth. Some things I take into consideration are the purpose and goals of your website, type and amount of content, what capabilities your site needs, and how complex your specific needs are. There may also be extra costs if you need to pay for content, resources, or services for your site.
To get a general idea of our base costs, a basic simple website usually starts at 3,000. A mid-range site with a little heavier content and abilities usually ranges between 4,000 to 5,000. A robust, high value, heavily paged site with complex capabilities will most likely be in the higher 4 or 5 digit range.
Feel free to get in touch with me about a no obligation consultation.
A professional website is an investment that, if done correctly, will generate value and revenue for years to come. Don’t wait to start enjoying the benefits!
We ask for 50% of the invoice to be paid before we will begin on your project. The remainder will be due either on completion or within a set time frame. Once we have received payment in full, we will release the site or files to you. You have several options to pay: by check, online with card, or through cash apps like Venmo or Paypal.
In certain situations, we can also arrange payment plans for those that need it.
There are three main things that you will need to be committed to in order for me to do my job.
1. Respond to me in a timely manner when I need feedback.
2. Provide me with all the content for your site when I say I need it. For the most part, I need everything before we can begin designing. I can give you direction if you need help with content.
3. Be willing and able to learn how to take over your site after it is finished. If you do not want this responsibility, we also offer a maintenance package that covers upkeep of your site.
If you can do those three things and you are committed to your own success, then we can work together.
WordPress is a common Content Managment software used to edit websites. We exclusively use Word Press to build our websites. It provides absolute freedom of customization and allows us to create sites that can easily be managed by our clients.
If your website is currently running on a different system and you hire us to redesign your site, we will create your site in WordPress and migrate it to your url upon completion. I will teach you how to use WordPress unless you choose to hire us to manage it.
Yes, unless you plan on doing maintenance yourself, we will need to set up a plan to keep your site running smooth. WordPress is constantly updating and changing, so those updates need to be managed for security and performance. The frequency and cost of your maintenance plan will be dependent on your needs.
If you foresee needing frequent edits, we can include that in your maintenance plan, as well.
When you are on a plan, I am available to make changes or inputs into your site usually within 24 hours of contact (usually sooner).
If you are confident dealing with updates and edits on your own, I can teach you how to do it yourself. It is also good to do a regular scan and check for errors, bugs or missing links to ensure users are getting the best experience. This is something that is included in your maintenance plan if you sign up with us.
We are very proud to offer all different kinds of marketing and SEO packages through our trusted partners. We have local experts in specialized fields that are ready to help with nearly any marketing need you may have, including SEO, Google ads, social media advertising and management, traditional advertising, public relations, video marketing, digital signage, digital design, and more!
Rather than trying to unrealistically “do it all”, we believe we can serve you best by specializing in what we do best and teaming up with other experts for the rest! We’ll help you decide what forms of marketing are best for you then collaborate with our partners to deliver you a winning marketing plan!
Yes! We have worked with clients local and also ones far away that we never met in person. As a web designer, I am often on my computer and I communicate best through email, anyway, so I can work with you from anywhere!
We are based in Spokane Valley and can meet clients in person in Spokane, Deer Park, or Post Falls. Otherwise, we can work through email and phone.